Terms of delivery

5. Warranty Terms
The products have a warranty granted by the manufacturer or 
importer. The buyer is obliged to familiarize himself with the 
manufacturer's warranty terms before using the product in the user 
manual or on the manufacturer's website.

Warranty repairs must be agreed with Aksulit Oy before the 
product is delivered for possible warranty service. 
The implementation of a warranty repair requires that the 
customer delivers the product at his own expense for assessment
 and warranty repair to the company's office in Jyväskylä or 
another location designated by Aksulit Oy. 
After the warranty repair, the product can be picked up from 
the same point.

No separate warranty is granted for other services or ICT 
software, but the company ensures that the software functions 
in accordance with the order and maintenance agreement.


6. Product return and order cancellation
Business customers do not have the right to return products.

Consumer customers have a 14-day right to return stock products 
ordered from Aksulit Oy's online store.

The right to return does not apply to products specifically 
tailored for the customer that cannot be sold after use. 
Such products include, for example, tags that have been 
programmed or printed.

The product to be returned must be unused and in its original packaging.
 Returns must always be agreed separately with the seller. 
The customer is responsible for the costs incurred by the return.


7. Intellectual property rights
The ICT services produced by Aksulit Oy and the related codes 
and graphic elements, including updates, are protected in 
accordance with the Copyright Act. The copyrights to the 
service and its content belong exclusively to Aksulit Oy or its 
licensors. The anonymous mass data generated from the services 
is the property of Aksulit Oy, and the company has the free 
right to utilize the information, for example in its 
product development.

The service produced by Aksulit Oy may include other 
intellectual property rights, such as trademarks, patents, 
design rights and trade secrets. These rights belong to the 
company or its licensors.

Aksulit Oy does not assign or transfer any intellectual property 
rights or rights to the mass data to the user, unless 
otherwise separately agreed. The user only receives a limited 
right to use the service in accordance with these terms and conditions.

Information about software products included in the ICT service 
may contain materials protected by copyright or trademarks. 
These materials belong to the supplier of the software in question.

8. Customer's obligation to cooperate
Aksulit Oy produces customized ICT solutions for its customers, 
the high-quality and timely delivery of which requires cooperation 
and cooperation from the customer.

First of all, the customer must deliver documented specifications 
by the agreed deadline, on the basis of which the functionality 
of the software can be ensured. In addition, the customer must 
perform the measures related to trial use to the extent necessary
 for the customized service.

Failure by the customer to comply with the obligation to cooperate 
can, at worst, be considered a material breach of contract.

9. Termination and termination of the service
Aksulit Oy provides continuous services for which the assignment 
agreement is valid until further notice. Such agreements can be 
terminated and dissolved in accordance with the following 
terms and conditions.

The customer has the right to terminate the assignment 
agreement by giving three (3) months' notice. Aksulit Oy 
may terminate the agreement with six (6) months' notice. 
Termination of the agreement must be made in writing.

In addition, Aksulit Oy has the right to terminate the 
agreement in all situations due to a material breach of 
contract by the customer. A material breach of contract is 
considered to be, for example, repeated or material payment delays.

In the event of termination of the agreement, Aksulit Oy may 
recover all costs incurred to that point and the full project coverage.

10. Annexes to the Agreement and Priority
These Terms of Delivery together with the Delivery or 
Assignment Agreement or Order Confirmation form a single entity. 
If the aforementioned documents contain terms that deviate from 
these Terms of Delivery, the terms in question shall take precedence.

Insofar as the ICT services provided by Aksulit Oy are concerned, 
the following annexes are also included in the Agreement:

1) IT2022 EJT – Special Terms for the Delivery of Information 
Systems and Customer-Specific Software

2) IT2022 EHK – Special Terms for the Processing of Personal Data

3) IT2022 YSE – General Terms of Agreement

For the sake of clarity, it is stated that the IT2022 
Terms of Delivery are subject to a separate license, and 
these terms may not be used in other agreements without the 
appropriate license right.

11. Data protection
Aksulit Oy complies with data protection legislation when 
processing customer and other personal data. The company's 
data protection principles can be read at
 www.tunnistekauppa.fi/l/privacy.

12. Limitation of liability
Aksulit Oy's liability related to delivery is limited in 
all situations to direct damage and a maximum of the
 price of the delivered product or service excluding VAT.

If the service is continuously produced, the maximum amount 
of liability is an amount corresponding to 
three (3) months of VAT-free invoicing.

With regard to ICT services, Aksulit Oy's liability is 
determined in accordance with the general IT2022 terms and conditions.